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The two major reasons behind partial payout can be policy terms such as room rent limit and the co-pay clause. Also, there might be sublimit for the treatment, or your sum insured might have been exhausted. Consult with an expert to learn the exact reason.
There are few standard deductions which are applicable to every policy such as no insurance pays for non-medical expenses, e.g. cotton, gloves etc. Apart from that, deductions can be applicable as per policy terms e.g. proportionate deductions based on room limit and co-payment clause.